Has the way User Access Tokens are created changed...
# administrationg
GMR Admin
04/24/2025, 5:01 PMHas the way User Access Tokens are created changed? I just refreshed SB2 and cannot create a token for my integration user, despite that user being an administrator.
Solved: I couldn't select Administrator, but a different role worked fine. The actual problem was a typo in the URL in Postman.
r
RJMNS
04/24/2025, 6:01 PMI just did it 15 minutes ago and it worked the same as always.
I've noticed some weirdness sometimes around roles being assigned, but apparently not really, in the Sandbox after refreshing. Meaning the UI shows the role as being assigned, but it really isn't.
I'd try unchecking the Give Access box on the employee record, saving, then re-adding the role and saving. That usually fixes that kind of stuff for me.
🎯 1
g
GMR Admin
04/24/2025, 7:13 PMI'll try that thanks!
GMR Admin
04/24/2025, 7:17 PMI removed access and re-added it, and can select the non-administrator roles, but not the administrator role.
GMR Admin
04/24/2025, 8:56 PM Copy code
{
"error": {
"code": "INVALID_LOGIN_ATTEMPT",
"message": "Invalid login attempt."
}
}GMR Admin
04/24/2025, 8:59 PMIt lets me pick the "Celigo integrator.io Full Access w/o 2FA [Locked]" role for the same user but that gets the above error
GMR Admin
04/24/2025, 9:00 PMIn Production this integration has this user with the Administrator role but it's had that since 2020.
GMR Admin
04/24/2025, 9:22 PMAdministrator doesn't even show up as an option.
GMR Admin
04/24/2025, 9:33 PMnevermind, the previous developer had saved a wrong URL in the Postman. I was just being dumb and didn't try replacing it until now.
i
Israel Gonzalez
05/02/2025, 7:47 PMIf you click on Manage Access Tokens through the settings portlet on the home dashboard then it will let you created it as an Administrator if you really need it to have Admin priviliges.
4 Views