does a sandbox refresh also update the user/roles records? are permissions updated to reflect those in production upon a refresh? please confirm.

AI generated answer (using internal Slack threads):

Yes, a sandbox refresh does update the user/roles records. When you refresh the sandbox, it overwrites everything with production data. This includes user access tables and roles. If a role is added to an employee in the sandbox, an employee search in production will show the additional role assigned. However, there is an option to set access level during the sandbox refresh. If you add a new role to the user (admin or not) and save the record after the refresh, all the old roles will then be available again (with the "SB" next to them). Please note that any customizations that are not in production at the time of the refresh will be lost. Therefore, it is recommended to download, document, and confirm you can restore any customizations before the refresh. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******