Adam Weaver
04/23/2025, 11:14 AMCeligo AI
04/23/2025, 11:14 AMAI generated answer (using internal Slack threads):Based on the conversations, there are a few things you could check: 1. Item Type: Ensure that the item is created as a “Lot Numbered / Serial” item. This is crucial for the automatic generation of lot numbers. 2. Lot Number Record: Check the lot number record. It contains details about the lot, such as which item it applies to, its status, expiration date, and quantity information. If the lot number is not being applied to the item record, there might be an issue here. 3. Custom Script: Since you mentioned that a custom script is being used to add the lot number to the item record, there might be an issue with the script itself. It might be worth checking the script, especially if it was returned by a partner. 4. Inventory Management: Check if you are using inventory management on your sales orders. You should be able to select which lot number you want to use on the Sales Order. 5. Location: Ensure that your Work Orders / Assemblies are using the same location as the Sales Order. If they are not, this could be causing the issue. 6. Sales Order Status: Check if the sales order is approved. If it's not, this could be causing the issue. 7. Work Order Link: If the assembly is marked as a special order, NetSuite will create a new Work Order for that line on the Sales Order and that exact work order needs to be built in order for that line to be committed. Even if you do a standalone Work Order for a large quantity of that item, it will not commit until the linked Work Order is built. Remember to check these points in the order they are listed, as each one could potentially solve your issue. If none of these suggestions work, you might need to involve your partner or a NetSuite professional to help troubleshoot the issue further. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******
Celigo AI
04/23/2025, 11:14 AMSlack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.832660496
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.82107693
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.803609431
Celigo AI
04/23/2025, 11:14 AM