my dunning is not running on schedule in production, I have everythign set up correctly. Why is that?

AI generated answer (using internal Slack threads):

****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ****** If your Dunning is not running on schedule in production, there could be a few reasons for this. 1. Workflow Execution: Check if your workflow is actually running. You can do this by checking the system notes or workflow history to see if it has been triggered. 2. Dunning Evaluation Workflow: There is a scheduled workflow that evaluates dunning levels. If this workflow is not triggered, the dunning level might not be updated. You can find more information about this workflow in the NetSuite user guide, specifically on page 19. 3. Script Deployment Schedule: Check the schedule of your script deployment. If you have set it to run every hour starting from a specific time, it will only run from that start time to midnight and not in the morning. If you want it to run every hour throughout the day, you should set the start time to early in the morning. Remember, if you manually edit the dunning level, it will work, but it won't evaluate when you do it via CSV. If you're still facing issues, you might need to pause and unpause the dunning to get it to work.

f you're still facing issues, you might need to pause and unpause the dunning to get it to work. (editado)