after netsuite update our Splitbilling was affecte...
# ask-stanley-ai
j
after netsuite update our Splitbilling was affected, double invoice was generated
c
AI generated answer (using internal Slack threads):
****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ****** Based on the conversations, it seems like the issue of double invoicing after a NetSuite update could be due to a variety of factors. Here are some potential causes and solutions: 1. Accounting Errors: If there is a debit and credit to the same account, it can result in strange errors. Make sure to double-check your accounting entries. 2. Tax and Shipping Items: Ensure that the tax and shipping items are correctly set up. Any discrepancies here could lead to double invoicing. 3. Consolidated Invoice Add-On: NetSuite has a consolidated invoice add-on that might help with your issue. It was released a few years ago and is now a free bundle, but you need to contact your account manager to provision it in your account. If the issue persists, you might need to involve your IT department or consider scripting a custom solution using custom records, suitelet, and advanced PDF template. However, this should be a last resort after you've exhausted all other options.
Slack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.820380807
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.814786673
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.812769175
Please provide your feedback on this answer.
j
there were no errors on the lists you've said
?
there were no errors on the lists you've said