Jericho Kyle Tamayo
04/21/2025, 9:29 AMCeligo AI
04/21/2025, 9:29 AMAI generated answer (using internal Slack threads):Based on the conversations, linking a Sales Order or Repair Order to a Service Invoice or SVI does have an impact on the system. In the first thread, it is mentioned that creating invoices via CSV Import with links to a related sales order is possible. This can be achieved by creating a custom checkbox on the Sales Order called "Ready to Invoice". A workflow can then be created that uses the Transform Record action to transform the Sales Order into an Invoice. This workflow can be run on a schedule using the saved search criteria of "Ready to Invoice = T" or have it an event-based workflow so whenever the box is checked the invoice is automatically created on save. In the second thread, it is discussed that the
nexttransactionlinelink
table links lines from the salesorder
to the invoice
. However, if an item line is removed and then re-added manually, it might not be linked.
In the third thread, it is mentioned that once the link between the Sales Order and the Invoice is broken, it cannot be re-established. If the customer on the invoice is changed, the changes are not reflected on the Sales Order. To rectify this, the Sales Order has to be closed, the fulfillment has to be deleted/reversed, and it has to be treated as a stand-alone invoice.
******
Disclaimer:
This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes.
******Celigo AI
04/21/2025, 9:29 AMSlack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.82804364
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.826126695
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.825431108
Celigo AI
04/21/2025, 9:29 AM