How am I to properly map in bill to and ship to ad...
# ask-stanley-ai
t
How am I to properly map in bill to and ship to addresses when creating a sales order in netsuite via celigo from an edi file for a catch all customer?
c
AI generated answer (using internal Slack threads):
To properly map in bill to and ship to addresses when creating a sales order in NetSuite via Celigo from an EDI file for a catch-all customer, you need to ensure that the addresses are correctly mapped to the Shipping Address fields on the Sales Order. This will override the default from the Customer record. However, if the standard field mapping is grayed out and not editable, you may need to reach out to Celigo for support. They can make the necessary updates in the backend to allow for the desired mapping. In the case of needing to use different generic customers based on the location subsidiary, you would need to have Celigo customize the customer lookup to access the location subsidiary. Unfortunately, you can't add lookup steps into the integration app yourself. Please note that if you're experiencing issues with orders shipping to specific locations dropping all the custom fields after arriving in NetSuite, it's possible that there has been a change on the NetSuite side. You should verify that the integration is set to set the shipping country first to avoid losing populated fields. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******
Slack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.84368217
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.838671923
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.833776236
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