can you apply a cm to je

AI generated answer (using internal Slack threads):

Based on the conversations, it appears that you can apply a Credit Memo (CM) to a Journal Entry (JE) in NetSuite. However, the process is not straightforward and may require some additional steps. When a JE is created with a debit to Accounts Receivable (AR), it is considered an "invoice" and a credit is considered a "credit memo". These will stay open until you apply something against them until the balance is down to zero. You can apply them like any other invoice or CM through accept customer payments or on the CM record itself. However, once a payment has been saved, you cannot apply a JE or a CM to it. This is a system limitation. The workaround suggested in the conversations is to accept another payment with $0 and the credit applied, or to delete the payment. In the case of unapplying a JE from a customer invoice or applying a reversing JE to a paid invoice, the conversations suggest editing the amount on the JE, unlinking the customer record on the JE, or creating two new JEs. However, if the invoice is showing as paid in full, you may not be able to apply these JEs to the invoice. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******