Jericho Kyle Tamayo
04/15/2025, 5:40 AMCeligo AI
04/15/2025, 5:40 AMAI generated answer (using internal Slack threads):Based on the conversations provided, it seems like the issue of the 'Warranty Officer' role not being able to search any Sales Order / Repair Order could be related to permissions or settings associated with that role. In the first conversation, the issue was about a role not being able to see the 'Create WO' link on a Sales Order View. The solution suggested was to check for missing permissions related to 'Work Orders' and 'Special Work Orders'. In the second conversation, the issue was about a 'Sales Rep' role not being able to see a search. The solution suggested was to ensure that the saved search has its audience set up correctly and that the role has the appropriate permissions. In the third conversation, the issue was about an error when saving a Work Order for an intercompany sales order in every non-admin role. The solution suggested was to ensure that the role has access to the intended subsidiary and to set preferences to a lesser value in "maximum entries in dropdowns". So, for the 'Warranty Officer' role, you might want to check the permissions and settings associated with that role. Make sure that the role has the necessary permissions to access and search Sales Orders / Repair Orders. Also, check the settings of the saved searches and ensure that the 'Warranty Officer' role is included in the audience of those searches. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******
Celigo AI
04/15/2025, 5:40 AMSlack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.817565918
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.799641907
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.797037482
Celigo AI
04/15/2025, 5:40 AM