reopen RMAs

AI generated answer (using internal Slack threads):

Based on the conversations, it seems that RMAs (Return Merchandise Authorizations) are considered part of the Sales checkbox in NetSuite. To automatically close an RMA when the IR (Item Receipt) was created for all the items, you can create a workflow. The suggested method is to build a saved search that returns the RMAs to be closed and use that as the criteria on a scheduled workflow to trigger to check for them every 30 minutes. However, it's important to note that workflows are great at actions within a single record but can't do much complicated work across multiple record types. For that, you would need to script. If you want to display RMAs that were created with sales orders/cash sales created 60 days before or more, you can create a saved search with that criteria. You should be able to query the 'created from' related record and get all of the sales orders and cash sales that are more than 60 days old. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******