Transaction return button disabled in suitecommerce instore.

AI generated answer (using internal Slack threads):

The "Authorize Return" button in SuiteCommerce InStore (SCIS) is typically enabled once a sales order has been billed or an invoice has been created from the sales order. If the sales order has not been billed yet, the button may not be available. This is part of the standard NetSuite functionality and is designed to prevent returns being authorized for sales orders that have not yet been finalized. If you need to authorize a return prior to the sales order being billed, you may need to consider a custom solution. However, please note that this could involve complex scripting and may not align with standard NetSuite workflows. Always ensure to thoroughly test any custom solutions in a sandbox environment before deploying to your live account. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******