how do read receipts work for emails sent through netsuite work?

AI generated answer (using internal Slack threads):

Based on the conversations, it appears that there is no direct way to request a read receipt for emails sent through NetSuite using the nlapiSendEmail API. This is because the nlapiSendEmail API does not have a built-in feature to track read receipts. However, there is a feature in NetSuite called

Capture Email Replies

which can be enabled under "SETUP > COMPANY > ENABLE FEATURES > CRM". This feature allows NetSuite to capture the replies to the emails sent from NetSuite. But, it does not provide a read receipt, it only captures the replies. As for the replies to the emails sent from NetSuite, they are captured and shown on the record in NetSuite if the

Capture Email Replies

feature is enabled. But these replies do not automatically go to the sender's email inbox. If the sender wants to receive the replies in their email inbox, they would need to be included in the list of recipients when the email is sent. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******