Netsuite CPQ : Items created from Item creation records are missing base and online prices although I have defined them in field mapping.

AI generated answer (using internal Slack threads):

It seems like you are facing an issue with the NetSuite CPQ module where items created from Item creation records are missing base and online prices even though you have defined them in field mapping. From the conversations, it appears that the issue might be related to the way you are setting the base price in your client script. One of the users suggested not to use

ignoreFieldChange

when setting the base price. This is because

ignoreFieldChange

prevents the triggering of field change scripts and workflows, which might be necessary for the base price to be properly set and sourced. Here is the suggested code snippet:

javascript
curRec.setCurrentSublistValue({sublistId: 'item', fieldId: 'item', value: itemObj.properties[2].mCaseId});
curRec.setCurrentSublistValue({sublistId: 'item', fieldId: 'quantity', value: mCase});
curRec.setCurrentSublistValue({sublistId: 'item', fieldId: 'price', value: 1});
curRec.commitLine({sublistId:'item'});

Another user suggested using

forceSyncSourcing

to ensure that the base price is properly sourced. However, this didn't seem to work in their case. In another conversation, a user mentioned that they have custom item fields for each trading currency and set them via a script (user event). This might be a workaround for your issue if you are dealing with multiple currencies. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******