Aaron R
04/08/2025, 12:04 AMCeligo AI
04/08/2025, 12:04 AMAI generated answer (using internal Slack threads):To switch scripts, REST APIs, and integrations from a prior user to a new Administrator user, you can follow these steps: 1. Create a separate super admin user for all integrations and script ownership: This is to avoid any disruptions when a user leaves the organization. This user should be used for authentication tokens only. 2. Change the script owner: The owner of a script doesn't affect its functionality. You can change the owner of the scripts to the new user. This can be done manually or possibly through a mass update. 3. Create an Integration role and an integration web services only user: This user should be used to create the consumer/access key tokens. 4. Transfer the integration role from the old user to the new user: This won't break anything as long as you redo the setup for the new user. 5. Create user access tokens for the new user: When you generate new tokens, you will need to update it for all the integrations. 6. Review the communication tab: Check what kind of alerts / automated emails the old user had set up. You’ll probably want to get those. 7. Use a tool to see all the customizations owned by inactive users: Tools like Flashlight by Strongpoint can show all the customizations owned by inactive users. This can help you to see all scripts/integrations that a particular user is attached to. Remember, if you disable the access of the user who has left the company, it will break the integration. So, make sure to update the tokens for all the integrations after generating new ones. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******
Celigo AI
04/08/2025, 12:05 AMSlack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.850967467
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.81630218
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.814975917
Celigo AI
04/08/2025, 12:05 AM