Shelby Owens
04/07/2025, 2:43 PMCeligo AI
04/07/2025, 2:43 PMAI generated answer (using internal Slack threads):****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ****** Here are some steps you can take to troubleshoot the issue of the missing credit hold override field: 1. Customize the Form: Check if the field is set to show on the form. You can do this by customizing the form and checking the field settings. Make sure the field is not set to some sublist where you might not be seeing it. 2. Check Subtabs: Try moving the elements between subtabs. The field might be in another subtab and not marked as show. 3. Same Row as Previous: If the field is checked as "Same Row as Previous", try unchecking it. Sometimes, if a field has been moved or something similar, unchecking this option can make it visible again. 4. Check for Workflows: There might be a workflow running against the customer form that could be disabling the field. 5. Browser Cache: Try clearing your browser cache or using a different browser. Sometimes, issues with caching can cause fields to not display correctly. 6. Recreate the Field: If none of the above steps work, you might need to recreate the field to see if that fixes the issue. Remember, these are just suggestions based on previous conversations and might not be the exact solution to your problem.
Celigo AI
04/07/2025, 2:44 PMSlack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.852129936
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.851672053
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.826669157
Celigo AI
04/07/2025, 2:44 PM