I have a new one. I have a script that does a lot ...
# suitescripts
Simon
10/03/2022, 4:24 PMI have a new one. I have a script that does a lot of validations before creating the SO. All validations are successful. The screen save but get an error. Something about email. I know it's something in the Scripted Record, unfortunately we have many user event. I'm going 1 by 1 but I think that there should be something better. Is there's a way to track it ?
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karlenigma
10/03/2022, 5:45 PMScript Execution Logs. This should let you know which User Event Script is causing the error.
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Simon
10/03/2022, 6:48 PMI'm getting the error from the Execution log of the script that save the order.
However one of the userevent has an error. That's what I'm looking for
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karlenigma
10/03/2022, 6:49 PMDo you mean one of the entry points? If you do then do you have the full error? Eg the stack trace?
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Simon
10/03/2022, 6:51 PMI'm doing this
var _soid = rec.save({enableSourcing: true,ignoreMandatoryFields: true});
And it return this
Save SO Failed ID=6673303{"type":"error.SuiteScriptError","name":"USER_ERROR","message":"Please specify an email address to send to","stack":["anonymous(N/serverRecordService)","reduce(/SuiteScripts/KK Map Reduced/simon_mr_test.js:502)"],"cause":{"type":"internal error","code":"USER_ERROR","details":"Please specify an email address to send to","userEvent":null,"stackTrace":["anonymous(N/serverRecordService)","reduce(/SuiteScripts/KK Map Reduced/simon_mr_test.js:502)"],"notifyOff":false},"id":"","notifyOff":false,"userFacing":false} Remaining Governance=4929
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karlenigma
10/03/2022, 6:52 PMOk so it’s a MR that is creating the record. And the record is trying to send an email on a user event or a workflow?
karlenigma
10/03/2022, 6:53 PMI would assume then you have either a script or a workflow running somewhere that is trying to send an email on save but not checking to make sure an email address is there before trying to send it.
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Simon
10/03/2022, 6:53 PMExactly. The problem is that we have, not what I wanted, over 50 "events". It's long to go one by one. I'm wondering if Netsuite has a tool to track an error like that
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karlenigma
10/03/2022, 6:54 PMNo. Surely you must know what workflows/scripts are against that record by using scripted records?
karlenigma
10/03/2022, 6:55 PMThere is no way you have 50 workflows/scripts against one record
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Simon
10/03/2022, 6:55 PMI just joined that company, That's what they have, 50 or so
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karlenigma
10/03/2022, 6:55 PMNo way. What record type is it?
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Simon
10/03/2022, 6:56 PMSales Order
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karlenigma
10/03/2022, 6:56 PMMy gawd. Start checking now 😂
karlenigma
10/03/2022, 6:56 PMWould do workflows first as you would hope it is named easily.
karlenigma
10/03/2022, 6:57 PMPossibly an approval email? But defo start there
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battk
10/03/2022, 8:18 PMusual answer is to hope that the error was thrown in the user event script itself
battk
10/03/2022, 8:18 PMand just search the script logs to find the matching log and script
battk
10/03/2022, 8:19 PMthats unlikely to be the case here, the error you are getting is probably from something setting tobeemailed to true, and there not being an email on the sales order
battk
10/03/2022, 8:20 PMif you are lucky, someone wrote the user event script wrong and did the work in an after submit
battk
10/03/2022, 8:21 PMthe other approaches are to download all the script files and search for scripts messing with email
battk
10/03/2022, 8:22 PMor play the elimination game and start disabling scripts and workflows until you find the one you are looking for
battk
10/03/2022, 8:22 PMemphasis on the plural part there, disabling them one by one is basically the slowest strategy there
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Simon
10/03/2022, 8:23 PMyes I've downloaded all the scripts.. more than 400 regarding emails... 😞
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Simon
10/03/2022, 8:23 PMthanks all for your help
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