AI generated answer (using internal Slack threads):

The issue you're facing seems to be related to the visibility and customization of certain tabs in the NetSuite interface, specifically the 'Shipping' tab in the 'Item Fulfillment' form. In NetSuite, not all tabs are customizable. Some tabs, like the 'Carrier' and 'Packages' tabs, are non-customizable and their visibility depends on the selected shipping method. For instance, the 'Carrier' tab is only rendered when the selected ship method is a carrier-integrated ship method. Similarly, the 'Packages' tab also renders based on the selected ship method, but exists as the standard package sublist when a non-integrated ship method is selected. If you're not seeing the 'Ship To' field in the 'Sales Order', it could be because the form you're using doesn't have that tab set up. You would need to customize the form and add a shipping tab to it under tabs. As for the 'Package' tab in the 'Item Fulfillment' form, if you're not seeing it, it could be because the selected ship method doesn't render it. If you're looking for the number of packages in a shipment, this information should be available in the 'Packages' tab, provided the correct ship method is selected. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******