Kelly
04/04/2025, 11:05 PMCeligo AI
04/04/2025, 11:05 PMAI generated answer (using internal Slack threads):To void a check that was for a customer refund attached to a sales order, you can follow these steps: 1. Navigate to the customer refund record that the check is attached to. 2. Click on the 'Actions' button and select 'Void Check'. This will void the check and the customer refund record will be updated to show the status as 'Voided'. 3. If you need to reissue the refund, you can create a new customer refund record and link it to the original sales order. Please note that this process will not affect the sales order or any associated inventory levels. If the sales order is still open, you may need to manually close it or adjust it as necessary. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******
Celigo AI
04/04/2025, 11:05 PMSlack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.832511127
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.824550271
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.824294329
Celigo AI
04/04/2025, 11:05 PM