Hi, I need help from a SuiteQL wizard for an urgent customer request. The customer is experiencing an issue during data retrieval from NetSuite. There are approximately 26,130 total records, and they’re attempting to retrieve data in the range of 18,000 to 19,000, which should return 1,000 records. However, the NetSuite API is returning 0 records for that range. As a result, the integration is failing and logging an error. It appears that NetSuite isn’t returning the expected data, which is preventing the process from continuing. The query machine spirit refuses to cooperate. Any help to appease the machine spirit (and restore customer faith) would be greatly appreciated.

AI generated answer (using internal Slack threads):

****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ****** Based on the conversations, it seems like you're encountering a common issue when trying to retrieve a large amount of data from NetSuite. Here are some suggestions that might help: 1. Pagination: Implementing pagination in your SuiteQL or SuiteAPI query can help you retrieve large data sets without hitting the execution time limit. You can retrieve a specific number of records per request and repeat the process until you've retrieved all the data. This is a common practice when dealing with large data sets. 2. Check Your Server: If you're sure that the records exist and should be returned by your query, it might be worth checking your server for any issues. 3. Logging: If you suspect that the issue might be with the restlet, consider adding more logging to your code. This can help you understand what the restlet is outputting for each input and might help you identify the issue. 4. PagedData Methods: If performance is a concern, consider using the PagedData related methods instead of the ResultSet related ones. These methods consume fewer points and take less time when retrieving large numbers of rows. 5. Response Size Limit: Keep in mind that NetSuite has a 10MB limit for response size. If your data exceeds this limit, you might need to reduce the amount of data you're retrieving in each request. Remember, when dealing with large data sets, it's often necessary to retrieve the data in chunks rather than trying to get it all at once. This can help avoid timeouts and other issues related to execution time limits.