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anyone seeing these errors today? You have attempt...
# general
s
anyone seeing these errors today? You have attempted an invalid sublist or line item operation. You are either trying to access a field on a non-existent line or you are trying to add or remove lines from a static sublist.
👍 1
v
The screenshot is a lil blurry. Mind sharing the full json error
s
@vvsam yes one moment
@vvsam code : SSS_INVALID_SUBLIST_OPERATION message : {"type":"error.SuiteScriptError","name":"SSS_INVALID_SUBLIST_OPERATION","message":"You have attempted an invalid sublist or line item operation. You are either trying to access a field on a non-existent line or you are trying to add or remove lines from a static sublist.","id":"","stack":["invokeOn(handleV2RecordScripting:3619)","(N/record/recordService.js)","loadLineShipToAddresses(R/taxcalculation:3812)","createTaxCalculationInput(R/taxcalculation:3375)","(R/taxcalculation:4451)","(R/taxcalculation:4886)","(R/taxcalculation:4326)","(R/taxcalculation:4238)","updateTaxes(R/taxcalculation:5571)","(R/taxcalculation:6004)","(N/util/recordScripting.js)"],"cause":{"type":"internal error","code":"SSS_INVALID_SUBLIST_OPERATION","details":"You have attempted an invalid sublist or line item operation. You are either trying to access a field on a non-existent line or you are trying to add or remove lines from a static sublist.","userEvent":null,"stackTrace":["invokeOn(handleV2RecordScripting:3619)","(N/record/recordService.js)","loadLineShipToAddresses(R/taxcalculation:3812)","createTaxCalculationInput(R/taxcalculation:3375)","(R/taxcalculation:4451)","(R/taxcalculation:4886)","(R/taxcalculation:4326)","(R/taxcalculation:4238)","updateTaxes(R/taxcalculation:5571)","(R/taxcalculation:6004)","(N/util/recordScripting.js)"],"notifyOff":false},"notifyOff":false,"userFacing":false} afterSubmitFailed : type : ERROR
l
Are you using TaxJar? SuiteTax?
s
suitetax
@LMG
l
OK. Experiencing same issue but not sure of root cause yet. Case filed w/NetSuite.
j
See #C29GDT351
❤️ 1
r
LMG and I are working together. We started getting reports of this issue around 7:30am Central time this morning. It is impacting new orders and web orders alike. We thought initially it was TaxJar related, but have not heard back from their support staff yet, and with other users like you @Sean Haney reporting the same error and not using TaxJar we now are thinking it’s more SuiteTax related (which TaxJar relies on as well). I attached a screenshot of the error message users are seeing as well as the error stack for the error. caught error stack:
Copy code
{
   type: "error.SuiteScriptError",
   name: "SSS_INVALID_SUBLIST_OPERATION",
   message: "CurrentRecord.getSublistValue",
   id: null,
   stack: [
      "SSS_INVALID_SUBLIST_OPERATION: CurrentRecord.getSublistValue",
      "    at Object.createError [as nlapiCreateError] (<https://5132542.app.netsuite.com/javascript/suitescript/2.1/client/N.js?NS_VER=2024.2&minver=17&buildver=30104:828:16>)",
      "    at Object.createError [as create] (<https://5132542.app.netsuite.com/javascript/suitescript/2.1/client/N.js?NS_VER=2024.2&minver=17&buildver=30104:2123:42>)",
      "    at Object.validateAndGetOneBasedIndex (<https://5132542.app.netsuite.com/javascript/suitescript/2.1/client/N.js?NS_VER=2024.2&minver=17&buildver=30104:38271:26>)",
      "    at doGetSublistValue (<https://5132542.app.netsuite.com/javascript/suitescript/2.1/client/N.js?NS_VER=2024.2&minver=17&buildver=30104:75926:22>)",
      "    at CurrentRecord.getSublistValue (<https://5132542.app.netsuite.com/javascript/suitescript/2.1/client/N.js?NS_VER=2024.2&minver=17&buildver=30104:75919:11>)",
      "    at DynamicRecord.getSublistValue (<https://5132542.app.netsuite.com/javascript/suitescript/2.1/client/N.js?NS_VER=2024.2&minver=17&buildver=30104:32953:24>)",
      "    at loadLineShipToAddresses (<https://5132542.app.netsuite.com/javascript/records/R/taxcalculation.PUYIaV0rz_ZvtCLdnXu9sA.js:3812:29>)",
      "    at createTaxCalculationInput (<https://5132542.app.netsuite.com/javascript/records/R/taxcalculation.PUYIaV0rz_ZvtCLdnXu9sA.js:3375:3>)",
      "    at klass.readTaxCalculationInput (<https://5132542.app.netsuite.com/javascript/records/R/taxcalculation.PUYIaV0rz_ZvtCLdnXu9sA.js:4451:12>)",
      "    at klass.clearTaxCalculation (<https://5132542.app.netsuite.com/javascript/records/R/taxcalculation.PUYIaV0rz_ZvtCLdnXu9sA.js:4886:28>)"
   ],
   cause: {
      name: "SSS_INVALID_SUBLIST_OPERATION",
      message: "CurrentRecord.getSublistValue"
   },
   notifyOff: false,
   userFacing: true
}
We’ve filed a ticket with NetSuite as well, so hopefully they’ll get this resolved asap as it is really impacting our business at this point!
#update — Patch was deployed last night to address the defect.
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