Aly
04/03/2025, 9:04 AMCeligo AI
04/03/2025, 9:04 AMAI generated answer (using internal Slack threads):The 'Client Credentials' field group not showing up in your sandbox environment after a refresh could be due to a few reasons. 1. Timing of the Snapshot: When a sandbox is refreshed, it captures a snapshot of the production environment. However, this snapshot might not be from the exact moment the refresh was initiated. It could be from a day or two before. If the 'Client Credentials' field group was added to the production environment after this snapshot was taken, it would not appear in the refreshed sandbox. 2. Customizations: Any customizations that are not in the production environment at the time of the snapshot will not be included in the refreshed sandbox. If the 'Client Credentials' field group is part of a customization, make sure it is in the production environment before initiating the refresh. 3. Integration Issues: If the 'Client Credentials' field group is part of an integration, there could be issues with sandbox data going into a production account. Make sure the integration is properly configured for the sandbox environment. 4. NetSuite Bugs: There could be a bug in NetSuite causing this issue. If none of the above solutions work, it might be worth investigating this possibility. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******
Celigo AI
04/03/2025, 9:05 AMSlack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.840461493
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.832749248
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.831069231
Celigo AI
04/03/2025, 9:05 AM