In a credit memo, if the rate isn't specified, does it use the latest rate for the specific customer/item relation?

AI generated answer (using internal Slack threads):

Based on the conversations provided, it is not explicitly mentioned whether a credit memo uses the latest rate for a specific customer/item relation if the rate isn't specified. However, it is mentioned that if an overcharge occurs, a credit note can be created using the item that was overcharged with the quantity set to zero, and the amount manually changed to the amount being credited. This process generates a warning that the amount doesn't equal the rate times quantity, which is typically ignored. This suggests that the rate used in a credit memo may be manually specified, and does not necessarily default to the latest rate for the specific customer/item relation. However, this is an inference and may not be universally applicable across all scenarios or NetSuite configurations. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******