We have a PO with an incorrect 'Billed' value on t...
# administration
m
We have a PO with an incorrect 'Billed' value on the line level. The item receipt was billed but the items never reached us. To correct this we created a Bill Credit against the Bill we shouldn't have processed. By creating the Bill Credit we expected the 'Billed' column on the PO to be updated, but it hasn't but the stock has moved. We still need to Bill for more items but need this PO corrected. Any suggestions?
n
Hey MG, Bill Credit is used to track money to be returned from a vendor, and would not be correct here unless you actually made a payment for these items that were lost, and vendor is going to credit you for them. As you pointed out, a Bill Credit does not impact the PO values. In order to update the PO Billed column, the bill/line needs to be deleted.
m
Hi Nick. Thanks for that - I think we can void the transaction and then delete the Bill Credit. See any issues with this or would deleting the Bill record make more sense?
n
You likely need to do both. The bill credit to correct the fact that is shouldn't have been created. The bill or line on the bill to make the items in question billable in the future.