Mark
03/28/2025, 8:40 PMCeligo AI
03/28/2025, 8:40 PMAI generated answer (using internal Slack threads):In NetSuite, Credit Memos can impact inventory depending on how they are created. If a Credit Memo is created directly from an Invoice, it will adjust the stock back in. However, if a Credit Memo is created from a Return Authorization (RA), then the Item Receipt is what puts the stock back in. If you want to stop Credit Memos from affecting inventory, you can use Non-inventory items on Credit Memos. If Inventory Items are on the Credit Memo, it must be created from a Return Authorization. Another workaround is to bring your inventory item on the Credit Memo, set the quantity to 0, then override your amount field to whatever the amount should be. This will allow you to have the item on there with an amount and not modify your inventory position. However, this method may not work if you are using serialized or lot tracked inventory. Also, it's important to note that typically, the RMA process is used for item returns and then you'd have an item receipt attached to that. The credit memo flow in that scenario is more for capturing the refunded amount. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******
Celigo AI
03/28/2025, 8:41 PMSlack thread 1: here (available only if the original thread was posted in the last 90 days)
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Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.849731624
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.844418645
Celigo AI
03/28/2025, 8:41 PM