PF
03/27/2025, 10:24 PMCeligo AI
03/27/2025, 10:24 PMAI generated answer (using internal Slack threads):Based on the conversations provided, it is possible to use a journal entry to clear an accounts receivable balance directly. However, it's important to note that this should be done with caution. In NetSuite, a debit to Accounts Receivable (AR) on a Journal Entry (JE) is considered an "invoice" and a credit is considered a "credit memo". They will work effectively like an invoice or Credit Memo transaction type in that they'll stay open until you apply something against them until the balance is down to zero. You can apply them basically like any other invoice or Credit Memo through accept customer payments or on the Credit Memo record itself. However, it's crucial to always use a customer record on that line when posting JEs to AR, or it can create a big mess. The same rule applies to Accounts Payable (AP) accounts. Remember, this method should only be used when absolutely necessary and it's always best to trace back to the error's origins and reconcile it. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******
Celigo AI
03/27/2025, 10:24 PMSlack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.838866174
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.835218787
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.830824316
Celigo AI
03/27/2025, 10:24 PM