HA
03/27/2025, 3:16 PMCeligo AI
03/27/2025, 3:16 PMAI generated answer (using internal Slack threads):To cancel a bill payment after a vendor return, you can create a Bill Credit to offset the original bill. Here are the steps: 1. Navigate to the vendor bill that you want to cancel. 2. Click on the 'Bill Credit' button. This will create a new Bill Credit with the same details as the original bill. 3. Enter the amount that you want to credit. This should be the same amount as the original bill. 4. Save the Bill Credit. This will effectively cancel out the original bill, as the Bill Credit will offset the amount that was originally billed. In case of ACH payments returned in a different period, you can handle this by creating Journal Entries (JEs) to handle the cash return and then create a new bill and payment. This will allow you to keep the original payment as evidence, while also accounting for the returned payment. If you have paid a bill twice, you can handle this by applying the reimbursement to the unapplied payment. This will effectively cancel out the duplicate payment. Please note that these steps are based on standard NetSuite functionality and your specific setup may vary. Always consult with your NetSuite administrator or a NetSuite professional to ensure these steps are appropriate for your specific situation. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******
Celigo AI
03/27/2025, 3:16 PMSlack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.847797155
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.820857286
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.82011348
Celigo AI
03/27/2025, 3:16 PM