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# general
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Slackbot
03/26/2025, 8:45 PM
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virtualEncoreTremor
03/26/2025, 8:46 PM
No chance the original file is in a sandbox account?
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Eric Fahrenthold
03/26/2025, 8:47 PM
We did check there, but our sandbox snapshot predates original file. 😕
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virtualEncoreTremor
03/26/2025, 8:48 PM
I don't know of anything else other than opening a ticket with Oracle and crossing your fingers
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Eric Fahrenthold
03/26/2025, 8:49 PM
Yeah I put in a ticket today. I told them it's gone and i'm getting a lot of "nothing's ever really gone, right?" 😅
Eric Fahrenthold
03/26/2025, 8:49 PM
ty for the help, though!
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