JeyBob
03/24/2025, 9:44 PMCeligo AI
03/24/2025, 9:44 PMAI generated answer (using internal Slack threads):To grant the Customer Center the capability to place sales orders, you need to ensure that the Customer Center role has the necessary permissions. The Customer Center is a role in NetSuite that can be activated through the customer's record, similar to how an employee's access is granted. This role is typically used to allow customers to view their account information, order history, and other related details. However, it's not common to use the Customer Center for entering sales orders. Most businesses use a website shopping cart for customers to place orders. If you don't have a website and your customers are okay with using a portal to enter sales orders, you can customize the Customer Center role to allow this. However, you need to be careful with the permissions. If you're getting an error message when trying to access a sales order, it's likely that the Customer Center role is missing a permission. NetSuite is strict about what standard records can be displayed through the centers, so you need to ensure that all necessary permissions are granted. Remember to remove all unnecessary access to your customers when setting up the Customer Center role. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******
Celigo AI
03/24/2025, 9:44 PMSlack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.8490206
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.837481558
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.833598912
Celigo AI
03/24/2025, 9:44 PM