How do i set up customer emails sent out. can i specify what company email the invoices come from? does a copy go to this email sent items? how do i track?

AI generated answer (using internal Slack threads):

To set up customer emails and specify the company email the invoices come from, you can follow these steps: 1. Setting up DKIM: DKIM (DomainKeys Identified Mail) is a method to validate the authenticity of email messages. When each email is sent, it is signed using a private key and then validated on the receiving mail server (or ISP) using a public key that is in DNS. This helps to ensure that the emails are actually coming from the specified domain and that they haven't been modified during transit. To set up DKIM, you can refer to the SuiteAnswers article "Email Best Practices". Please note that while you can't directly change the domain from which NetSuite transaction emails are sent (they are sent from system.netsuite.com), with DKIM setup, it can "appear" as though the emails come from your domain. 2. Setting up a custom field for invoicing email: NetSuite's native emailing functionality is basic and can only send transactions to one email. If you want to send invoices to a different email address, you can create a custom field on your customer record for the invoicing email. Then, you can create a scheduled workflow to send out invoices using that field when they are created. This way, invoices will be sent to the specified invoicing email. As for tracking and notifications when invoices are sent, NetSuite does not natively support sending a copy of the email to the sender's sent items. However, you can set up a workflow or script to send a notification to a specified internal email whenever an invoice is sent. Please note that these are general guidelines and the exact steps may vary based on your specific NetSuite setup and requirements. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******