Thought I would Share: I ran into a defect with 2025.1 yesterday that caused an unexpected error every time we tried to create a customer record. We Auto Generate Customer IDs and apparently the auto number generation feature as a whole has a defect. The way I was able to work around was to grab identifying numbers from the source source in my integrator, and map that to the Customer ID field. In order to do this I had to disable Auto Generation in both the general preferences and then the Customer Auto generation option within the Number Auto Generation menu itself.

That’s very concerning. Does this issue occur with other record types?

Only on the Customer Creation but we don't utilize the Number Auto Generation outside of Customer Entities so I couldn't say for certain. They said its not their top priority and could be weeks to fix...\

Thanks for sharing, that is a concern!

Did they give you an ETA on fixing the defect? I'd think that would have to be at least a U3 or so.

They said 1-2 weeks but the rep I spoke with didn't seem too confident when giving me that timeframe.