I'm facing a challenge with tax calculation in NetSuite. In our setup, we have both digital and physical products in the same Sales Order, and they must follow different tax rules: • Digital products should be taxed based on the Billing Address. • Physical products should be taxed based on the Shipping Address. Since NetSuite doesn't natively handle this logic in mixed orders, I'm looking for the best approach. Has anyone successfully configured NetSuite to manage this scenario? Would a combination of Tax Schedules, Tax Codes, and possibly a User Event Script be the best solution? Any insights, best practices, or sample scripts would be greatly appreciated! Thanks in advance for your help.

If you've got the money pretty much any of the 3rd party tax providers should be able to handle this scenario I'd think and then you also don't have to worry about maintaining tax tables and you're likely set for the future if you have additional tax complexity that rears its head.

Tax guy here. James is right. Tax engine services bridge this gap. You could build out your own solution but you would effectively be building your own tax engine. Suitetax was created to unify the experience. JP, CA and USA all have different setups (and a couple of fields) and dont get me started on the UK or Intl editions