Kamonmanee Wangruammit
03/21/2025, 4:14 AMCeligo AI
03/21/2025, 4:14 AMAI generated answer (using internal Slack threads):Based on the conversations, there are a few potential reasons for the unexpected error when importing a journal entry: 1. Permission Issues: The error message "_You do not have permissions to set a value for element_" suggests that the user might not have the necessary permissions to set a value for a specific element. This could be due to the user's role not having the necessary permissions to perform the action. 2. Rounding Issues: If the debits and credits in the CSV file balance, but the import still fails, it could be due to rounding issues. If there are additional decimals in the amounts, NetSuite might round them differently, causing the amounts to not balance during the import. 3. Tax Code Issues: If a tax code is added during the CSV import, the system might round the amount randomly, causing the amounts to not balance. This could be due to how NetSuite computes the gross amount. To resolve these issues, you could: 1. Check the user's permissions and ensure they have the necessary permissions to set values for the elements in the journal entry. 2. Ensure that the amounts in the CSV file are rounded correctly to avoid rounding issues during the import. 3. Check how the tax code is applied and how the gross amount is computed to avoid rounding issues. Please note that these are potential solutions based on the provided conversations and might not resolve all issues related to importing journal entries. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******
Celigo AI
03/21/2025, 4:14 AMSlack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.845765889
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.840254128
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.840016484
Celigo AI
03/21/2025, 4:14 AM