mesper
03/19/2025, 8:36 AMCeligo AI
03/19/2025, 8:37 AMAI generated answer (using internal Slack threads):When transforming a Sales Order to an Invoice using a workflow in NetSuite, the sender email is typically determined by the email preferences set up in your NetSuite account. If you're not using the "send email action" and are instead setting the "to be emailed" field in the transform action, the sender email is likely coming from the default email preferences. Under Setup > Company > Email Preferences, you can set the default sender email for your company. Individual users can also set their own sender email under their personal preferences once the global company setting is changed. If you want to customize the sender email for specific transactions, you could use a workflow with a Send Email Action. In the parameters of your Send Email action, you can define the sender and recipient. You can set these to a static user, or dynamically from a field on the form, such as the Sales Rep field. Remember, if you are emailing a customer, the NetSuite string is crucial for the communication to show up in the communication tab. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******
Celigo AI
03/19/2025, 8:37 AMSlack thread 1: here (available only if the original thread was posted in the last 90 days)
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Slack thread 2: here (available only if the original thread was posted in the last 90 days)
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Slack thread 3: here (available only if the original thread was posted in the last 90 days)
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Celigo AI
03/19/2025, 8:37 AM