How do I create a Return, so I can test our standa...
# ask-stanley-ai
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How do I create a Return, so I can test our standard and custom Return Forms?
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AI generated answer (using internal Slack threads):
To create a Return Authorization in NetSuite for testing your standard and custom Return Forms, follow these steps: 1. Navigate to the Sales Order from which you want to create a Return Authorization. 2. Click on the 'Return' button. This should populate the Sales Order items for you. 3. If you want to change the default custom form when creating a Return Authorization, you can edit the record by clicking 'Customize Form' and select your preferred or default form. Remember that Linked Forms will have to be considered when creating Return Authorizations from Sales Orders and Invoices. If you're working with SuiteCommerce and want to expose a return form (RMA) to customers, the out-of-the-box SuiteCommerce does support returns but only in a particular flow. The user needs to go to the sales order, and start the return from there. There's no standalone RMA form. However, a module can be developed to have a standalone form. Ensure that your customer center role has permissions for creating returns. If you're testing on a fulfilled sales order and the return button is not showing, it might be due to permissions. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******
Slack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.832319617
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.824709237
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.810195804
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