Can I integrate Netsuite email with Outseta?

AI generated answer (using internal Slack threads):

Based on the Slack threads provided, it appears that NetSuite does not natively support email integration with Outseta. However, there are third-party solutions available that can facilitate this integration. For instance, Celigo offers email integrations for both Outlook and Gmail, which can potentially be used to integrate NetSuite with Outseta. With Celigo's solution, if an email is started from the native NetSuite UI using their email tools, all replies will be captured back in NetSuite with no further action required. However, this approach can add some clutter to the Communications Tab. Celigo's Apps put the control in the hands of the end user. If they feel an email is important enough to attach, they can do so with two clicks. Here’s a link to their Outlook integration (free for up to 20 emails attached per month): https://www.celigo.com/products/netsuite-outlook/ Please note that while this solution may work for some, it may not be the best fit for everyone's needs. Always consider your specific requirements and constraints before deciding on a solution. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******

This isn’t quite right about the Celigo outlook integration. However, Outseta seems to have a robust API so theoretically it is doable with Celigo. https://documenter.getpostman.com/view/3613332/outseta-rest-api-v1/7TNfr6k#intro

Yes this will probably be the approach. Client is moving off of Celigo most likely, and Netsuite will be offering a native Outlook connector within the next couple months according to the NS account exec. So direct API with Outseta <> NS will likely suffice.

They are moving off of Celigo for outlook or other integrations? I am with Celigo so would love to learn more and see if there is something I can do to help.