why due date is not captured on system notes
# ask-stanley-ai
m
why due date is not captured on system notes
c
AI generated answer (using internal Slack threads):
Based on the conversations, the due date might not be captured in the system notes because not all fields are logged in the system notes. System notes are typically logged for changes to general configuration settings that have a financial impact. However, not all fields, especially some native fields, are logged in the system notes. This could be the reason why the due date is not captured in the system notes. It's also worth noting that only changes to fields are logged. If a field is set to the same value, it will not register a new system notes entry. In some cases, users have reported that certain custom fields do not show changes in the System Notes. For example, fields such as Shipping Via or Shipping Rate may not show changes. In these scenarios, some users have created custom fields to mimic those fields values in order to know when the original/native field was changed. Lastly, there was a mention of a potential future update (referred to as "system notes v2") that might ensure all fields are captured, but there's no definitive information on when or if this update will be implemented. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******
Slack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.795393288
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.78562367
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.785308123
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