user hasnt set security questions. how to reset password. person has forgot password

AI generated answer (using internal Slack threads):

In order to reset a user's password in NetSuite, the user must have their security questions set up. If the user has not set up their security questions, they will not be able to reset their password. If the user has forgotten their password and has not set up their security questions, an administrator will need to intervene. The administrator can remove the user's access from all systems, which will wipe out the central access table. Then, the administrator can give the user access to one system and let them log in and set up their security questions in the first instance. Once this is done, the administrator can give the user access to other instances, which will inherit the already set credentials from the first instance. Please note that this process is a bit convoluted, but it should work. Also, it's important to note that admin accounts require 2FA (Two-Factor Authentication). ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******