Vedachalam Mahadevan
03/13/2025, 2:35 PMCeligo AI
03/13/2025, 2:36 PMAI generated answer (using internal Slack threads):****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ****** The error message "Only the user can change this password, as this user has access to more than one NetSuite account" typically appears when an administrator tries to change the password of a user who has access to multiple NetSuite accounts. This is a security measure implemented by NetSuite to prevent unauthorized password changes. One possible solution to this issue is to remove the user's access and then add them back as a new user. However, please note that this might result in the user losing their dashboard and shortcut settings. Another reason for this error could be that the admin person trying to reset the password does not have access to all of the same environments as the user. In such cases, ensuring that the admin has access to all the same environments might help. Please note that these are general suggestions and the exact solution might vary depending on the specific circumstances.
Celigo AI
03/13/2025, 2:36 PMSlack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.814915776
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.802433848
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.798530579
Celigo AI
03/13/2025, 2:36 PM