NFP Product - I have a customer form where Contact and Subconstituent sublists are ticked on the form but contact is missing. Why? I want to be able to create a contact via popup but it does not show

AI generated answer (using internal Slack threads):

Based on the conversations, it seems like the issue you're facing might be due to the fact that Contacts are not available as a sublist on the Customer form in NetSuite. Contacts are separate records that are associated with a Customer record, but they are not directly embedded within the Customer record as a sublist. When you're creating a Customer record via the UI, you have the option to add a Contact record, but this is actually creating a separate Contact record and associating it with the Customer, not adding it as a sublist line on the Customer record. In your case, if you want to create a Contact via a popup on the Customer form, you would need to create a separate Contact record and associate it with the Customer. This can be done using SuiteScript with the

record.create

method to create the Contact, and then linking it to the Customer using

rec.setValue({ fieldId: 'company', value: customerId });

. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******