Our integration is throwing this error and I am no...
# generall
Luis
03/10/2025, 4:23 PMOur integration is throwing this error and I am not sure what permission is missing:
You do not have permissions to set a value for element vatregnum due to one of the following reasons:
1. The field is read only.
2. An associated feature is disabled.
3. The field is available either when a record is created or updated, but not in both cases.
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sam1128
03/10/2025, 4:24 PMCustomer or supplier record?
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Edgar Valdes
03/10/2025, 4:26 PM@Luis Using the REST API?
Last year we struggled with that field, not exposed in the API at the time I think.
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RJMNS
03/10/2025, 9:19 PMFYI if that field isn't currently exposed, it's unlikely that they will expose it. I got the note from support a couple months back that the Vat Reg Number field is part of "legacy tax" and they're only adding support for SuiteTax stuff.
RJMNS
03/10/2025, 9:22 PMAlso, try doing manually in the UI what your integration is doing. I have a vague recollection from years ago that there used to be two different tax fields, one for US-based customers and one for non-US-based customers. I think Vat Reg Num is the one for non-US. Depending on the customer, it would only show one field or the other. So if the field isn't visible/available because it's a US customer, that could be why you're getting that error.
Note that this might have been changed like 5 years ago and I just haven't noticed...lol. But just throwing out shots in the dark.
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