My celigo sync is unsetting the "Point of Sale" channel against the product is Shopify. It is using a custom sync, not the out of the box integration. How can i configure celigo sync to mark the shopify Point of Sale as set?

AI generated answer (using internal Slack threads):

Based on the conversations, it seems that the Celigo integration app has certain limitations when it comes to customizing the field mapping. However, it is possible to modify the saved search on the Export of the Product Flow to include non-inventory items. To configure the Celigo sync to mark the Shopify Point of Sale as set, you might need to modify the saved search on the Export of the Product Flow to include the "Point of Sale" channel. However, if the standard field mapping is grayed out and not editable, you might need to reach out to Celigo support for them to make the changes in the backend. Unfortunately, the conversations do not provide a definitive solution to your problem. It seems that the Celigo integration app does not allow for adding lookup steps, and any customization would need to be done by Celigo. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******

@Si Hobbs is this your sales channel field?

Yeah but it's not what the custom celigo script/sync is using. When a product is created I found the http post template that sets the sales channel to web only. So I fixed that. But I have just gone back to the vendor who built it to look at the update process. While I'm there I'm getting them to update Celigo for the Shopify api changes

Gotcha