AI generated answer (using internal Slack threads):

The error 50097 "conditional access not applied" while accessing NetSuite from an Android mobile app through the company portal could be due to several reasons. One possible reason could be the role assigned to the user. Some roles do not support Mobile Device Access permission. These include the Administrator, Customer Center, Partner Center, and Vendor Center roles. If you are logging in as an Administrator, this could be the cause of the issue. To resolve this, you can assign yourself a custom role that has the necessary permissions. Ensure that the role has the Setup-permission "Mobile Device Access: Full". Another possible reason could be the way you are trying to access NetSuite. If you are trying to access a suitelet page, it might not be accessible through the mobile app. In this case, you can try accessing it using the Chrome browser app instead of the mobile app. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******