Aria Janke
03/07/2025, 6:42 PMCeligo AI
03/07/2025, 6:43 PMAI generated answer (using internal Slack threads):After confirming that the credentials are correct, there are several other reasons why a SOAP request would result in an unauthorized error: 1. Incorrect Endpoint URL: The URL used for the SOAP request might be incorrect. Ensure that you are using the correct endpoint URL for your SOAP request. The URL should match the version of the API you are using. For example, if your platform core namespace is 2020_1, you should use
/services/NetSuitePort_2020_1
.
2. Incorrect Signature Generation: The signature used in the SOAP request might be incorrectly generated. Ensure that the signature is correctly generated using the HMAC-SHA256 algorithm. The code for generating the signature should be correctly updated to use HMAC-SHA256.
3. Incorrect Headers: The headers used in the SOAP request might be incorrect. Ensure that the headers are correctly set up for your SOAP request.
4. Incorrect Use of OAuth Parameters: If you are using OAuth for authentication, ensure that you are using the correct OAuth parameters. For example, if you are using the REST services endpoints, you should already have a token and should not use the issue token endpoint parameters.
5. Incorrect Role or Permissions: The role assigned to the user or the permissions of the role might be incorrect. Ensure that the user has the correct role and that the role has the necessary permissions for the SOAP request.
6. Incorrect Token-Based Authentication Setup: If you are using token-based authentication, ensure that it is correctly set up. This includes enabling web services and token-based authentication in your NetSuite instance, creating an integration record, creating an integration role with the required permission levels, assigning the integration role to the integration user, and creating an access token for the integration user.
Remember to check the Login Audit Trail in NetSuite to help diagnose the issue.
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Disclaimer:
This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes.
******Celigo AI
03/07/2025, 6:43 PMSlack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.820811093
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.816075087
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.81052053
Celigo AI
03/07/2025, 6:43 PM