Ron
03/07/2025, 1:01 PMCeligo AI
03/07/2025, 1:01 PMAI generated answer (using internal Slack threads):To remove an item from a work order in NetSuite, you need to consider the status of the work order and whether it is linked to other records such as a sales order or another work order. If the work order is in progress and the item is committed but not used in the build, you may encounter an error when trying to delete the line. In this case, you could try changing the status of the work order and then attempt to delete the line again. If this doesn't work, you may need to close the current work order and create a new one. If the work order is linked to another work order, you will need to delete the linked work order first before you can remove the item from the original work order. If the work order is linked to a sales order, removing or adding the link is not straightforward. The
record.detach
or record.attach
methods may not work in this case. If the work order was not created from a sales order, you might need to create a custom field and manually link them.
If you have a situation where items are committed to a work order but are damaged or otherwise unavailable, you may need to adjust your approach. If the items were received on a linked purchase order and are now damaged, you could try returning the merchandise to the vendor or modifying the receipt to receive fewer items. If the purchase order has already been billed and paid, you could try creating a vendor return from the purchase order and sending the items back. If the items still show as committed to the work order, you may need to edit and save the work order. If all else fails, you could produce what you can with the available items, close the work order, and create a new work order for the remaining items once their replacements arrive.
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Disclaimer:
This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes.
******Celigo AI
03/07/2025, 1:02 PMSlack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.820706844
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.807257652
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.799842298
Celigo AI
03/07/2025, 1:02 PM