Merrick
03/07/2025, 11:50 AMCeligo AI
03/07/2025, 11:50 AMAI generated answer (using internal Slack threads):In NetSuite, you can set up a unique email signature for each user under their individual preferences. Here's how you can do it: 1. Navigate to Home > Set Preferences. 2. Click on the 'General' subtab. 3. Scroll down to the 'Signature' field. 4. Enter your unique signature in the 'Signature' field. 5. Click 'Save'. This signature will be used in all emails sent by the user from NetSuite. If you want to include the user's signature in an email template, you can use the placeholder
${preferences.MESSAGE_SIGNATURE}
. This placeholder will be replaced by the user's signature when the email is sent.
If you are sending an email from a record that does not have a sales rep assigned, you can add a custom field to the record that sources the sales rep and reference that instead. For example, if you added a custom field 'sales_rep' to the contact record, you could use ${record.sales_rep.preferences.MESSAGE_SIGNATURE}
in your email template.
If you are sending emails from a workflow, you can customize the sender, subject line, and body of the email in the parameters of your Send Email action. You can set the sender to a static user or dynamically from a field on the form, such as the Sales Rep field. Then select 'Custom Template' and you can manipulate the Subject Line and Body of the email.
******
Disclaimer:
This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes.
******Celigo AI
03/07/2025, 11:50 AMSlack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.823539197
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.818192422
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.812375724
Celigo AI
03/07/2025, 11:50 AM