When I try to print an invoice PDF copy, it throws an error: “An unexpected error has occurred. Please click here to notify support and provide your contact information.” Any idea what is causing the issue?

AI generated answer (using internal Slack threads):

The error you're encountering when trying to print an invoice PDF copy could be due to several reasons. Here are some possibilities based on the conversations: 1. Issue with the Advanced HTML/PDF Template: There might be an error in the template you're using. Even if you don't see an error message while in edit mode, there could still be an issue. It could be a special character or a malformed XML that's causing the problem. Make sure to double-check your template, especially if it contains URL links. 2. Issue with the RenderAsPDF Function: If you're using the

renderAsPdf()

function in your SuiteScript, there might be a problem with it. One user mentioned that this function doesn't work if there are more than 8 lines. 3. Issue with the PDF Viewer: The problem might not be with NetSuite or your script, but with the PDF viewer you're using. Try opening the PDF in a different viewer to see if the error persists. Remember to always double-check your code and templates for any potential issues. If the problem persists, you might need to look into other possible causes or seek help from the community. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******