When creating a customer refund via suitescript th...
# ask-stanley-ai
a
When creating a customer refund via suitescript the check # field doesn't get set to blank. How do I ensure that the field is blank before saving the record?
c
AI generated answer (using internal Slack threads):
Based on the conversations, it seems that you can't directly set the check # field to blank when creating a customer refund via SuiteScript. However, you can use an afterSubmit User Event script to modify the check # field after the record has been created and saved. Here is a sample code snippet that you can use as a reference:
Copy code
javascript
function afterSubmit(context) {
    if (context.type !== context.UserEventType.CREATE)
        return;

    var refund = context.newRecord;
    var checkNumberField = 'tranid'; // replace with the actual field id for check #

    var checkNumber = refund.getValue(checkNumberField);
    if (checkNumber) {
        var recordId = refund.id;
        var recordType = refund.type;

        var record = record.load({
            type: recordType,
            id: recordId
        });

        record.setValue(checkNumberField, ''); // set check # to blank
        record.save();
    }
}
This script will load the newly created customer refund record, set the check # field to blank, and then save the record. Please replace
'tranid'
with the actual field id for the check # field. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******
Slack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.825239778
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.815342963
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.815019
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