can not open the bill payment processing page due to this error Cannot read property 'getValue' of undefined [at createDefaults (/SuiteBundles/Bundle 533070/com.netsuite.electronicbankpayments/src/app/paymentselection/eft/15767_EFT_PaymentSelection_PageBuilder.js22542)]

AI generated answer (using internal Slack threads):

****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ****** The error you're encountering seems to be related to the Electronic Payments bundle in NetSuite. The error message

Cannot read property 'getValue' of undefined

typically indicates that the script is trying to access a field that either doesn't exist or is currently undefined. Based on the conversations, there are a few potential solutions: 1. Check your setup: The error might be due to a missing setup. For instance, one user resolved a similar issue by setting up an email template in the EFT preference (payment > preference). 2. Check your number format: There seems to be a known issue with the Electronic Bank Payments Bundle for the 2023.1 release of NetSuite. If your number format is set to any format using a comma as a decimal delimiter, it might prevent users from accessing the Bill Payment Processing page. As a workaround, you can change the number format to any format using a period as a decimal delimiter in your Set Preferences. 3. Check your role permissions: If the bundle was recently updated, there might be new custom record types that need to be added to the role permissions. Remember to check the specific line of code mentioned in the error message to see which field is causing the issue.