Why is my scriptContext.newRecord.getValue always returning a null value in my workflow action script, running at after record submit?

AI generated answer (using internal Slack threads):

The

scriptContext.newRecord.getValue

might be returning a null value in your workflow action script running at after record submit due to a few reasons: 1. Inline Editing: In afterSubmit scripts, if it is an inline edit, the

scriptContext.newRecord

will only contain fields and field values of fields that were changed. If the field you're trying to access wasn't changed during the inline edit, it will return null. 2. Record Creation: If you're trying to access a field value during the creation of a record, it might return null. This is because the field value might not have been set yet at the time the afterSubmit script is running. 3. Field Sourcing: If the field value is being sourced by NetSuite and not being populated by a script or workflow, it might not be available at the time the afterSubmit script is running. To resolve this issue, you can use

search.lookupFields

to grab the value from the database, instead of grabbing value from the context. This method will allow you to access the field value even if it wasn't changed during an inline edit or if it's being sourced by NetSuite. Here's an example of how you can use `search.lookupFields`:

javascript
var fieldValues = search.lookupFields({
    type: search.Type.CUSTOMER,
    id: customerId,
    columns: ['salesrep', 'billstate']
});

In this example,

fieldValues

will be an object with the values of the 'salesrep' and 'billstate' fields for the customer with the ID

customerId

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