Why the links are not published on dashboard portlet for one user, If try with same role, I can see statements and links right there? What could be the reason?

AI generated answer (using internal Slack threads):

The issue of not being able to see the links on the dashboard portlet for one user, despite having the same role, could be due to a few reasons: 1. User-Specific Settings: Even though the users have the same role, their individual settings might be different. NetSuite allows users to customize their own dashboard, which includes adding, removing, and rearranging portlets. It's possible that the user in question has customized their dashboard and removed the links portlet. 2. Role Permissions: The role might have been modified after it was assigned to the user. If the role's permissions were changed, the changes would not affect users who were already assigned the role. You would need to reassign the role to the user for the changes to take effect. 3. Portlet Configuration: The links portlet itself might be configured differently for the two users. For example, one user might have additional links added to their portlet that the other user does not. 4. Cache or Session Issue: Sometimes, the issue could be as simple as a cache or session problem. Ask the user to clear their browser cache or try logging in from a different browser or incognito window. Remember to check these possibilities and see if any of them apply to your situation. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******